Any new mattress will require a certain level of care if it is to last for many comfy nights to come. Please follow the below care instructions for all Eureka Furniture & A.H.BEARD products:
Please follow the below care instructions for all Olive Grove Furniture & A.H.BEARD products:
Your mattress is made with all new materials that may release a slight smell, this is normal and not a cause for concern. Once your new mattress has been removed from its plastic packaging, leave it uncovered in a well-ventilated room to allow any odours to dissipate.
Do not stand or jump on your mattress or base
Do not bend or fold your mattress
If your mattress contains an anatomic gel comfort layer, ensure that it always remains flat. Do not store it on its side
Use a suitable, supportive base for your mattress
MATTRESS PROTECTION
Always use a good quality mattress protector to ensure a fresh and hygienic night’s sleep and protect your mattress from spills and stains
Leave your mattress to breathe regularly to allow body moisture to dissipate. Simply leave the bedlinen turned back for a few hours to allow air to circulate around and through the mattress.
CLEANING YOUR MATTRESS
Vacuum your mattress regularly using a soft upholstery attachment to remove dust and fluff.
Avoid getting your mattress wet. Spills should be absorbed immediately with a dry cloth or paper towels.
ROTATING YOUR MATTRESS
We recommend that you rotate your new mattress end-to-end every two weeks during the first four months, and monthly thereafter, to ensure more even wear. If your mattress has handles, these can be used to rotate it, but are not designed to carry the full weight of the mattress. Do not use the handles to lift and carry the mattress, as this may cause damage and will void the guarantee.
Fabric lounges are easily maintained with regular cleaning and care. There are several products available in store to help with maintenance, including fabric protection and extended warranties. Please see one of our friendly staff members to find out more.
Below are some general tips for fabric care:
Fabric pilling: Pilling in fabric is the natural result of daily wear and is not considered a fault in the fabric. Pilling can be caused in many ways, including climate, clothing type, pets etc. Fabric pilling is considered normal wear and tear and is not covered under warranty. Pilling can easily be removed with a battery-operated pilling tool available from most haberdashery stores.
Vacuum regularly, using a low suction setting to remove dust and dirt
Take care with clothing such as belts, buckles, rings etc on the fabric as they may scratch or snag
Take care that pets claws or collars do not snag or scratch the fabric
Any piece of furniture whether it be a timber, leather or fabric design will fade if in direct sunlight. Try to limit the amount of exposure on your fabric lounge to ensure lasting colour
In the event of a spill, clean straight away. Carefully soak up the spillage by gently ‘blotting’ with a clean, dry, absorbent cloth. If it stains, consult a professional upholstery cleaning company
Professional cleaning is recommended approximately every 12 months to keep in good condition
Do not put newspaper or magazines on your lounge as the ink may transfer
Do not use household detergents or strong chemicals to clean your upholstery
Like any furniture product, your new lounge will require care to ensure it remains comfortable and looking beautiful for years to come. Over the first few months of use, you may notice the polyurethane seat foam start to soften – this is normal and should eventually stabilise. Every lounge will wear differently, depending on its intended use.
See below information on how to care generally for your lounge:
DO’s
Ensure to rotate/reverse/flip any seating cushions (if applicable) to ensure even wear of the cushions. If this is not done, the foam will likely pool or drop sooner than intended and result in reduced comfort.
Use fabric or leather protection to ensure any spills are easier to clean
Use appropriate cleaning products to keep your lounge looking fresh and tidy
DON’Ts
Avoid placing your lounge in direct sunlight as this will cause fabrics or leathers to wear & fade
Do not machine wash your covers at home. Always use a professional cleaning service
Do not pull loose threads – always cut them
Do not allow pets or sharp objects near your lounge
Do not sit or rest on the arms of a chair or lounge – they are not designed to support excessive weight
Leather is a natural material, known for its beauty and overall durability. Properly maintained leather should last longer than most other materials. There are several products available in store to help with maintenance, including leather protection and extended warranties.
Follow the below care instructions to ensure your leather products maintain their integrity for years to come:
OUTDOOR FURNITURE CARE
Our range of outdoor furniture is designed with both comfort and durability in mind. To get the most from your outdoor products, it is important to follow the relevant care and maintenance instructions:
CUSHIONS:
Cushions / fabric exposed directly to UV rays are likely to deteriorate faster, causing rapid fading and weakening of product. It is recommended outdoor products are not permanently left out and exposed to the elements, to ensure maximum longevity
Cushions / fabric exposed to rain/water without the opportunity to dry out will likely deteriorate and develop mould and mildew. Ensure damp cushions are air-dried out regularly, and removed from heavy rain where necessary
TIMBER:
Our outdoor timber is very durable, but there is no escaping deterioration when consistently exposed to the extreme Australian sun. To ensure maximum longevity, remove outdoor furniture from direct sunlight when not in use
Timber needs regular oiling to ensure it does not dry out and crack. To polish the timber, apply a fine, light, silicone-free furniture oil and polish in the direction of the grain. Follow the manufacturer’s instructions on the label. Never use a furniture polish containing silicone. Check the label! (A well-known general-purpose pressure-pack spray advertises its suitability for furniture use, but the silicone content will quickly destroy the lacquer)
Timber in humid areas is more likely to develop mould and mildew. Regular cleaning/wiping of timber is recommended. Waxing your timber can also help protect against mould and mildew
Teak timbers left untreated outdoors will silver (discolour) over time as part of the natural weathering process.
PATIO FURNITURE CARE
Never place product where they can be exposed to the elements. This includes rain, hail, sun, tree & plant sap, and animal droppings
As the product is subject to changing temperatures, it is common for timber to expand and contract. Over time, this can cause minor cracks or distortion. This is not a fault.
Ensure pets are kept away, as it is common for accidental damage to occur (especially with fabrics and rattan/wicker)
Our warranty on Patio furniture is limited to manufacturer faults and does not cover any wear & tear or damage that could have been caused by:
Exposure to sun or light
Exposure to rain, hail, or other weather events
Exposure to other natural substances (tree sap, pollen, animal droppings)
Exposure to other chemical substances used in outdoor gardens or patios
Damage caused by pets or other wild animals
RATTAN / WICKER CARE
Rattan is a natural product and is extremely durable but is not completely resistant to the elements. Rattan can become brittle and become damaged when exposed to direct sunlight or excessive moisture.
For our full outdoor ranges, we use a resin wicker, which will typically last much longer outdoors than any similar natural products (e.g., rattan or cane). While this synthetic material is very durable, adequate care is still required.
Furniture should be dusted or vacuumed with an upholstery brush weekly, to avoid this dirt and dust piling up in nooks and crannies present within the weave.
Food, drink, animal droppings or any foreign substance should be cleaned immediately.
At least every 6 months, furniture should be inspected for mould and mildew growth, and for splits in the fibres, especially if being kept outdoors. Take sufficient time to clean away any problems and to recondition the fibres
